NEWARK, Del. - Marylandian -- Move On-premise Call Center To Cloud In 2 weeks
JustCall, a leading cloud-based phone system for businesses, has announced a swift and pain-free transition program for on-premise call centers to cloud in 2 weeks, in the wake of the coronavirus outbreak. As companies are opting for remote and work-from-home options, cloud telephony is turning out to be a viable solution, without disturbing business operations and maintaining continuity. JustCall's cloud phone system fast-tracks the switch from on-premise to cloud-based solutions in a matter of just 2 weeks.

Conventional, on-premise call centers are highly reliant on the hardware equipment installed at the location. Access to equipment such as handsets, desks, phones, desktops, and keyboards is oftentimes shared between many different agents. With the coronavirus scare, on-premise teams are put at the risk of a business close-down. On-premise call centers can leverage the flexibility of working from home, in a risk-free, disruption-free environment, by making the shift to cloud telephony systems.

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"In difficult times like these, big corporations can take the big step that they have been avoiding for years and adopt cloud telephony either fully or at least as a backup option to ensure that business doesn't suffer even if the employees are not in office premise," said Gaurav Sharma, CEO, JustCall. He adds, "Remote work revolution is now a real thing and is only going to accelerate from here on. So, we are going to see more and more businesses switching from on-premise to cloud in the coming months and years."

JustCall offers an easy switch for on-premise call centers and teams to remote operations. This is an anytime, anywhere, and any device telephony system for teams. To access JustCall's cloud telephony systems, all one needs is a laptop/desktop/mobile phone and an internet connection. Teams and companies of any and every size can use this cloud-based phone system to scale their operations efficiently.

Companies can opt for JustCall as a total replacement of their on-premise operations. Alternatively, teams can go for JustCall as a back-up option to enable business continuity.

Cloud Telephony as Total Replacement of On-Premise Operation

Remote working is fast picking up as a durable alternative to on-location operations, across industries. With JustCall, making the switch to remote working becomes feasible in the long run. Teams can port numbers from 1 carrier to another in a simple, streamlined manner. Alternately, if teams opt to switch their numbers, their original contact numbers will stay active until a specified date for setup. Features such as call and SMS automation further enable smooth business functioning.

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Cloud Telephony as a Backup Solution

Especially in the event of natural disasters, emergencies, and pandemic scares, teams can opt for remote work and operate in a safe, riskless environment at home. That too, without compromising on the quality and standard of work. The coronavirus scare may affect the normalcy of business operations. To sustain the flow of business operations, agents' performance productivity, and consistent customer service, companies may opt for cloud-based telephone systems. JustCall allows teams to switch from on-premise to cloud-based telephone systems.

How does JustCall's Swift Transition Program Works

The transition process is carried out by a group of implementation experts and engineers who first analyze the current setup (phone lines, routing settings, timing settings) and then replicate the same hardware heavy on-premise call center in the cloud. A company undergoing transition can continue to use their existing systems while the transition is on and can also, use an adhoc cloud system till all the settings are replicated.

Apart from the replication of on-premise call center, JustCall also integrates with other business tools to further streamline your processes around sales and customer support  calls.

An adhoc call center in cloud takes few hours to get up and running.

To learn more about JustCall and it's Swift Transition Program, check out JustCall Official Website