MedStar Health Announced as the Only Acute Care Health System in the Region to Earn Inaugural Recognition for Well-Being Excellence

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BALTIMORE, May 1, 2025 ~ MedStar Health, a leading healthcare system in the Mid-Atlantic region, has been recognized for its exceptional nursing program. The American Nurses Credentialing Center (ANCC) has awarded MedStar Health with the first-ever Well-Being Excellence™ credential, making it one of only five organizations globally to receive this prestigious designation.

The news was announced at MedStar Health's third annual Nurse Wellbeing Conference in Baltimore, where hundreds of nursing leaders and healthcare professionals gathered to learn more about promoting a culture of wellbeing. The ANCC made the announcement during the conference, recognizing MedStar Health as a leader in prioritizing the wellbeing of its nurses and other diverse teams.

"We are extraordinarily proud that MedStar Health nurse wellbeing efforts have earned this global recognition from the prestigious American Nurses Credentialing Center," said LynnMarie Verzino, DNP, chief nursing officer and senior vice president for MedStar Health. "To best serve our community, we need to make sure our nurses are able to practice at their best. And part of that is ensuring that their wellbeing is front and center and one of our foremost priorities at MedStar Health."

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MedStar Health employs nearly 10,000 nurses across its system, providing care in hospitals, patients' homes, community centers, urgent care and ambulatory care centers. This recognition from ANCC highlights the effectiveness of MedStar Health's efforts to improve the wellbeing of its nursing team.

"This honor is a testament to the strong wellbeing culture and commitment we have fostered at MedStar Health," said Verzino. "Led by the work of the MedStar Health Center for Wellbeing and adopted by our nurse wellbeing champions across the system."

The MedStar Health Center for Wellbeing was established in 2021 with a focus on promoting professional fulfillment and overall wellbeing among associates. As part of the MedStar Institute for Innovation, the center offers various mental health support services such as one-on-one coaching, professional fulfillment activities, and train-the-trainer sessions to equip the nursing team with a robust support structure.

Over the past year, the Center for Wellbeing has provided over 1,100 hours of coaching and mental health support to direct-care nurses and nurse leaders. They have also implemented an anonymous interactive screening program for over 9,000 nurses to assess their mental health and connect them with support if needed. Additionally, they have provided onboarding for over 100 nurse leaders and peer support training for more than 300 new nurses and patient care technicians.

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Externally, MedStar Health is a leading sponsor of the National Nurse Wellbeing Consortium, a collaboration of more than 25 organizations dedicated to promoting a culture of wellbeing among nurses. This partnership allows MedStar Health to share resources, best practices, and ideas with other healthcare organizations across the country.

"We are honored to serve as both a recipient and a champion of this wellbeing credential," said Cassie O'Malley, DNP, senior director for wellbeing and innovation with the MedStar Health Center for Wellbeing. "Our event not only equips healthcare leaders from across the country with the tools and inspiration they need to lead effective nurse wellbeing programs, it also celebrates what these initiatives look like in practice."

The recognition from ANCC is not only a testament to MedStar Health's commitment to associate wellbeing but also highlights their dedication to providing high-quality care for their community. As they continue to prioritize the wellbeing of their nursing team, MedStar Health sets an example for other healthcare organizations around the world.
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