Work 365 Expands Distributor Integrations with Companial for Microsoft Partners

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New integration connects Companial with Work 365, enabling Microsoft partners to manage subscriptions, synchronize provider data and invoices, and automate billing operations while supporting flexible, multi-provider CSP models.

RESTON, Va. - Marylandian -- IOTAP Inc., creator of Work 365, the revenue and operations platform for Microsoft CSP partners, today announced a new integration with Companial for Microsoft partners transacting through the distributor.

The integration brings Companial into the Work 365 provider ecosystem, enabling partners to manage Companial-sourced subscriptions and related billing operations from Work 365.

As Microsoft partners increasingly evaluate indirect and multi-provider models, the systems used to source cloud services can change while the need for consistent subscription, billing and customer operations remains the same. The Companial integration gives partners another distribution option while keeping those operational processes connected through Work 365.

The New Integration: Companial
With the new integration, Work 365 connects directly with Companial to support key provider workflows, including:
  • Subscription management and provisioning. Bring Companial subscriptions into Work 365 and manage supported subscription actions, including seat changes, suspension, reactivation, cancellation and renewals.
  • Product and customer synchronization. Bring Companial customer, subscription and product information into Work 365 to support the downstream billing workflow.
  • Provider invoice synchronization. Bring Companial provider invoice data into Work 365 to support billing and reconciliation processes.
Supported subscription changes initiated in Work 365 are sent back to Companial, creating a connected workflow between distribution and the systems responsible for managing recurring revenue.

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Why It Matters for Microsoft Partners
Microsoft partners do not all transact the same way. Some buy directly from Microsoft, some operate through distributors, and others use a combination of providers as their business evolves.

Work 365 is designed to support that flexibility. By adding Companial to its provider ecosystem, Work 365 enables partners to:
  • Run Companial transactions through an automated operational workflow. Subscription and provider data flow into the same platform used for customer billing and revenue operations.
  • Support a multi-provider operating model. Partners can work with Companial alongside other supported provider relationships without creating a separate billing process for each source.
"We are excited to add Companial to the Work 365 provider ecosystem and give Microsoft partners more flexibility in how they transact," said Ebrahim Nalwala, Co-founder of Work 365. "Partners can choose the distribution model that works for their business while Work 365 provides the subscription and billing infrastructure to support their operations."

Availability
The Companial integration is available for Work 365 partners transacting through Companial. Supported functionality may vary based on product, region and provider configuration.

Learn more about Work 365 provider integrations.

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About Work 365
Work 365, the revenue and operations platform for Microsoft CSP partners, helps Microsoft CSPs scale recurring revenue operations with billing automation, subscription management, and customer self-service tools built on the Microsoft Power Platform. Serving customers in 25+ countries, Work 365 enables partners to grow faster, stay compliant, and deliver exceptional customer experiences.

Work 365 is a product of IOTAP Inc., a global software and cloud services company committed to delivering innovative solutions that empower businesses to thrive in the digital economy.

To learn more about Work 365 or to schedule a demo, visit www.work365apps.com.

About Companial
Companial is the community and center of expertise dedicated to helping Microsoft Dynamics partners grow, optimize and transform. Serving more than 1,200 partners, Companial brings together knowledge, expertise, services and technology to empower Dynamics partners to exceed expectations. As an authorized Microsoft distributor focused exclusively on the partner channel, Companial does not compete with partners for end-customer engagements.

Contact
Work 365 Team
***@work365apps.com


Source: Work 365

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