Like any other area, issues do arise between businesses and their customers in cyberspace. While you cannot completely avoid negative reviews, it is critical to control how they affect your reputation and business. A new article provides guidance.
Businesses and professionals cannot ignore Facebook as a marketing platform. A new blog article explains how to handle negative comments & feedback on Facebook.
Professionals like Physicians and Lawyers are particularly affected by adverse online publicity, such as sanctions or negative reviews. EyeOnReputation has set up a Blog with articles on how to improve a Professional's Online Reputation.